FAQ

Frequently asked questions

I have dietary requirements, can I customise any of your products?


We have a great range of sweets in store to cater for all dietary requirements, use the 'customise me' box when ordering to let us know how we can help. We have a growing range of vegatarian sweets, vegan, glutton free and sugar free as well!




Do you still offer free local delivery for orders placed online?


Indeed we do, we can deliver all orders within a 10mile radius of Crediton completely free of charge and usually, on the same day of ordering, assuming we receive your orders before 4:00 daily. Orders received on a Sunday will usually be delivered the following day.




Can I collect my order from your store?


Absolutely you can, our normal trading hours are Mon - Fri., 9:30am to 4:30pm, Saturdays, 10:00am to 4:00pm and we're closed on Sunday. All products are made to order, so we need at least two hours to hand pick your order and for your convenience, we're also able to provide you with a curbside collection service, contact us for more details.




I don't have dietary requirements but I know the person I'm buying a gift for really loves a certain type of product, can I request more of one type of sweet than another?


Yes of course you can, our aim is to provide you and your loved ones with a product they can thoroughly enjoy from the moment they receive their gift, to the last few sweets. Use the 'customise me' box available on all our Pick 'N' Mix products and let us know what you or your friend would like more of. We always have a great range of pick 'n' mix in store, with at least 20 of the nations favourites in our dispenser, with around a further 20 bags waiting to go in, so plenty of choice available!




I know my friend really loves fizzy sweets, can I choose what sweets I'd like to buy?


Of course you can, we aim to please here at Unique Sweets & Treats, simply use the 'Customise Me' box on each of our listings for Pick 'N' Mix and specify precisely what you would like more of, or less of in the box provided.




I am currently shielding, would you be able to deliver some sweets?


Depending upon your proximity to our High Street store, then yes, of course we can and best of all, if you get your order in before 4:00pm, we can usually deliver the same day, perfect for a last minute movie night in, or special occasion. We always have a stock of sweets in store, put us too the test, order now!




What about Covid-19 Safety?


Great question, to ensure your safety during the Covid-19 pendemic we ensure that all our staff wear the appropriate PPE. each person working is regularly checked for Covid-19 conducting twice weekly lateral flow tests in the safety of their own home. All equipment is regularly sanitized after each use, something we've done anyway and we maintain safe distances while working in store. All staff have achieved food handling and basic food hygiene certificates, our store is inspected regularly by the local authority and we are proud of our Food Hygiene Rating 5 (Very Good).